Shipping policy
Anna Whitham Co. Shipping Policies
We are excited to ship our products all over the United States! To ensure that your order arrives safely and on time, please review our shipping policy below.
Shipping Methods and Costs
We offer the following shipping methods and costs:
United States
- Standard Shipping: $4.50
- Free Shipping: on orders over $25
Processing Time
Orders are typically processed and shipped within 3-8 business days.
Shipping Times
United States: Standard shipping typically arrives within 3-5 business days.
Please note that these are estimated shipping times and are subject to delays due to unforeseen circumstances.
Tracking Your Order
Once your order has shipped, you will receive an email with tracking information. You can track your order on our website or on the carrier's website.
Returns and Exchanges
We want you to love your Anna Whitham Co. products! If you are not satisfied with your purchase for any reason, you can return or exchange it within 30 days of purchase.
To return or exchange an item, please follow these steps:
- Contact us at hello@annawhitham.com to request a return or exchange.
- Package the item securely and include a copy of your packing slip.
- Ship the item back to us using a trackable shipping method.
- Once we receive your return, we will process it and issue a refund or exchange within 5-7 business days.
Please note that the following items are not eligible for returns or exchanges:
- Final sale items
- Personalized items
- Gift cards
Shipping Damage
If your order arrives damaged, please contact us within 7 days of receipt. We will work with you to resolve the issue as quickly as possible.
Contact Us
If you have any questions about our shipping policy, please contact us at hello@annawhitham.com
